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OHQ's records are adequate proof of a cost that is payable unless they are revealed to be incorrect. Customer will certainly use its affordable efforts to inform OHQ of any kind of invoice disagreement within fourteen (14) days of invoice of an invoice, complying with the procedure outlined in Section 15. If Customer disputes a billing, the invoice must continue to be paid promptly nonetheless OHQ will certainly credit or reimburse Customer if it is later sensibly determined by OHQ or according to the disagreement resolution procedure described in Section 15 that the billing was inaccurate and the Client is qualified to a credit rating or refund.
Such revisions might include, without constraint, modifications to the amounts of the Registration Fees or Usage Fees for OHQ Paid Providers, adjustments to the use allowances included in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such revision will take impact after reasonable advancement written notification is provided to Customer (for instance, by being posted to the OHQ Site), except that any type of such alteration that influences a Selected Paid Solution will apply to Consumer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ offers notification of such revision to Consumer based on Section 16.8.
If Client does not terminate its use any afflicted Selected Paid Solution prior to the reliable date of such revision, Client will be considered to have accepted such modification with regard to such Selected Paid Service. (b) If a Prices Strategy chosen by Consumer is ceased, OHQ will certainly give Client with practical advancement notice of no less than thirty (30) days and Customer will be given the choice of picking a brand-new Rates Plan from then-current prices plans supplied by OHQ.
For avoidance of uncertainty, this paragraph does not use to changes to the Catalog, which are resolved in Area 7 (nexa virtual receptionist).1. Consumer stands for that all info given by Client and its customers to OHQ (including, without limitation, all call information and information relating to Consumer's Credit rating Card) is exact, updated and total at the time it is supplied to OHQ
Customer needs to in all times abide with all regulations, regulations, requirements and codes applicable in connection with its use OHQ Offerings and the Consumer's supply of its product and services to its callers. Consumer will not make use of any type of OHQ Offerings to participate in, or to urge or aid others to involve in, any kind of prohibited or deceptive activities.
If a new Paid Solution Term begins earlier than three (3) days after such email is sent out, Customer will certainly sustain the applicable Subscription Fee for the new Paid Solution Term (the ""). The effective day of such discontinuation will certainly be either (i) the Asked For Termination Date, or must Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.
Where Consumer ends pursuant to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will be kept and the OHQ Offerings readily available to Client up until the last day of the Final Paid Solution Term (based on reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit score will certainly be retained by OHQ for future usage by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).
(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be responsible whatsoever for responding to calls, taking or delivering messages, or performing any kind of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Consumer's Account and Consumer's accessibility to the Account.
(e) Adhering to termination of any kind of OHQ Solutions, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ may call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Information gathered by OHQ from Consumer and its customers may be made use of, revealed and shared by OHQ based on OHQ's personal privacy plan as available on the OHQ Site ("") and as might be changed from time to time.
The Controller thus appoints the Cpu relative to processing tasks carried out throughout the stipulation of receptionist solutions. OHQ and Consumer recognize and agree that the Processor undergoes the complying with obligations: The Cpu shall follow the pertinent Data Protection Regulations and must: (a) only act on the created directions of the Controller and guarantee those acting under their authority do the very same; (b) make sure that people processing the information go through a task of self-confidence; (c) use its finest efforts to guard and protect all individual information from unauthorised or illegal processing, consisting of (yet not restricted to) unintended loss, damage or damage; (d) make certain that all processing meets the requirements of the GDPR and relevant Information Security Laws; (e) guarantee that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous approval of the Controller; inform the Controller of any kind of intended adjustments worrying Sub-Processors; they apply a created agreement including the same data defense responsibilities as laid out in these Terms; recognize that any kind of failure for the Sub-processor to adhere to the Information Protection Rule, the Processor stays completely accountable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in offering subject accessibility and enabling information subjects to exercise their civil liberties under the Information Security Laws.
The Controller shall perform sufficient and proper onboarding and due persistance look for all Processors, with a full assessment of the required Data Protection Legislation demands. The Controller will verify that the Processor has adequate and documented processes for information violations, information retention and information transfers in location. The Controller will acquire evidence from the Processor regarding the: (a) verification and dependability of the staff members utilized by the Processor; (b) any certificates, certifications and plans as described in the onboarding process; (c) technical and functional actions utilized in safeguarding the Personal Data; and (d) treatments in position for enabling data based on exercise their legal rights, including (but not limited to), subject access demands, erasure & correction treatments and limitation of handling steps.
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