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OHQ's documents suffice evidence of a fee that is payable unless they are revealed to be incorrect. Customer will use its reasonable efforts to notify OHQ of any type of invoice disagreement within fourteen (14) days of invoice of a billing, adhering to the process described in Area 15. If Consumer disputes a billing, the invoice must proceed to be paid in a timely manner nevertheless OHQ will certainly attribute or reimburse Consumer if it is later on reasonably established by OHQ or according to the conflict resolution process detailed in Area 15 that the invoice was incorrect and the Consumer is entitled to a credit history or refund.

Such alterations might consist of, without constraint, changes for the Subscription Costs or Usage Charges for OHQ Paid Services, adjustments to the use allocations included in the Pricing Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will work after sensible advance composed notification is given to Consumer (for example, by being published to the OHQ Website), except that any kind of such modification that impacts a Selected Paid Service will use to Client beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ offers notification of such modification to Customer based on Section 16.8.

If Consumer does not end its use any kind of afflicted Selected Paid Solution prior to the efficient date of such revision, Customer will certainly be considered to have consented to such alteration with respect to such Selected Paid Solution. (b) If a Rates Strategy picked by Customer is ceased, OHQ will certainly give Client with practical development notification of no much less than thirty (30) days and Customer will certainly be given the choice of picking a new Rates Strategy from then-current pricing strategies used by OHQ.

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For avoidance of uncertainty, this paragraph does not use to adjustments to the Cost Checklist, which are attended to in Area 7 (medical office virtual receptionist).1. Consumer represents that all details offered by Customer and its customers to OHQ (consisting of, without restriction, all call info and info concerning Customer's Debt Card) is precise, up-to-date and full at the time it is given to OHQ

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Customer should in any way times abide by all regulations, regulations, standards and codes appropriate about its usage of OHQ Offerings and the Client's supply of its product or services to its customers. Consumer will certainly not utilize any type of OHQ Offerings to take part in, or to motivate or help others to participate in, any type of unlawful or deceitful activities.

If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly sustain the suitable Registration Cost for the new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Asked For Discontinuation Date, or should Consumer not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be preserved and the OHQ Offerings available to Customer till the last day of the Last Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit rating will be retained by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Solution, OHQ will certainly not be responsible at all for answering telephone calls, taking or providing messages, or performing any type of other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ may end Client's Account and Customer's access to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ may need that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Details gathered by OHQ from Customer and its callers might be made use of, divulged and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Web Site ("") and as may be amended periodically.

The Controller thus selects the Processor with regard to processing activities taken on during the arrangement of receptionist solutions. OHQ and Client recognize and agree that the Cpu is subject to the complying with responsibilities: The Cpu shall conform with the relevant Information Security Rules and have to: (a) just act on the composed directions of the Controller and make certain those acting under their authority do the same; (b) guarantee that people refining the information go through an obligation of confidence; (c) utilize its ideal endeavours to guard and shield all personal information from unauthorised or unlawful processing, consisting of (but not limited to) accidental loss, damage or damages; (d) make certain that all handling meets the needs of the GDPR and relevant Information Protection Regulation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of desired modifications worrying Sub-Processors; they carry out a composed agreement including the very same data defense obligations as established out in these Terms; understand that any failing for the Sub-processor to comply with the Information Protection Rule, the Processor stays fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in providing subject access and enabling data subjects to exercise their rights under the Data Protection Laws.

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The Controller shall perform appropriate and appropriate onboarding and due persistance look for all Cpus, with a full assessment of the required Information Protection Regulation requirements. The Controller will confirm that the Processor has adequate and recorded processes for information breaches, information retention and data transfers in place. The Controller shall acquire proof from the Processor as to the: (a) confirmation and dependability of the employees used by the Cpu; (b) any type of certificates, accreditations and plans as described in the onboarding process; (c) technological and operational actions used in safeguarding the Personal Information; and (d) procedures in location for enabling information based on exercise their rights, consisting of (however not restricted to), subject access requests, erasure & rectification treatments and restriction of handling measures.